ABTA
directline holidays is a fully bonded member of ABTA (The Association of British Travel Agents) so your money is protected. All package holidays sold on this web site are covered by our ABTA Bond (ABTA D6770). Full details of the protection provided are detailed here.
ATOL
All package holidays shown, which include air travel are ATOL protected by the Civil Aviation Authority. In some cases we act as agents for licensed tour operators: the relevant ATOL number is displayed with each holiday. In others we are the tour operator: our ATOL number is 9103. For flight only bookings we act as agents for licensed tour operators, except for scheduled flights which are e-ticketed or when the tickets are sent to you within 24 hours of payment being accepted. ATOL Protection extends primarily to customers who book and pay in the United Kingdom. Full details of the protection provided are detailed here
Investors in People
 directline holidays is recognised as having achieve the "Investors in People standard". Investors in People provides a staff development framework that mirrors the business planning cycle (plan, do, review) making it clear for organisations to follow and implement in their own planning cycle. For over twelve years our experienced team has been offering impartial and well-informed advice to thousands of holidaymakers.
Advantage Travel Agents
 directline holidays is a members of Advantage Travel Agents. This is the largest and most progressive consortium in the travel industry and gives us the buying strength of much larger companies meaning that you get the best holiday deals available. We remain independent of tour operators, airlines and high street travel agents so we are free to offer you the best deal available and aren't forced, like some travel agents, just to recommend a single company's products.
Call Centre of the Year 2006
 directline holidays were delighted to be finalists in the Agent Achievement Awards 2006, as voted by tour operators and the press.
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